Will the patches actually stay on?

Yes. We use a high-grip hook-and-loop system designed for years of swapping. Patches stay put through school runs, playground sprints and the occasional puddle, but peel off in seconds when your child wants a change.

What sizes does Patchel come in?

Two sizes. The mini is for little hands and little outings — sized for a snack box, water bottle and spare jumper, perfect for preschool days. The midi fits A4. It's ready for reception, reading folders, lunchboxes and everything else early primary throws at it. Patches are sized so small fingers can handle them independently.

Which size should I pick?

If your child is heading to preschool, the mini is the right shape. Light on the shoulders, easy to grip, no oversized empty bag flopping around. If they're starting reception or already in early primary, go midi. It fits A4 reading folders, lunchboxes and a water bottle without straining the seams. A simple rule: if A4 needs to fit inside, you need the midi.

Does it have pockets?

Yes, four. Two side pockets on the outside (one for a water bottle, one for snacks or anything that needs a quick grab). A zipped front pocket for the bits you want to keep safe. One inside pocket for the smaller things that need to stay put.

What's it made of?

The bag body is recycled polyester, made from old plastic bottles. The webbing (top handle, strap adjusters, chest strap) is cotton. Durable, water-resistant, and kinder to the planet.

How much does it cost, and what's included?

The mini is £32. The midi is £39. Each one ships with a starter set of four patches, all included. Want to grow the collection? Theme packs are £12 (set of four) and single patches are £4. New themes drop with the seasons.

Is it safe for younger children?

No pins, no sharp edges, no buttons that pop off. The patches are chunky, soft-backed and made for small hands. Because they're detachable, Patchel is designed for ages 3 and up. Little ones still explore the world mouth-first, and anything that comes off a bag isn't for them yet. We're also putting Patchel through independent safety testing, and we'll share the results as soon as they're in.

How do I care for the bag?

Spot clean with a damp cloth. The patches can be removed before cleaning. Do not machine wash.

How long does delivery take?

We aim to pack and dispatch within 1-3 business days. You'll receive a shipping confirmation with tracking once your order is on its way.

What's your returns policy?

We offer a 30-day return policy. If you're not happy with your order, get in touch at hello@patchel.co.uk and we'll sort it. Items must be returned in their original condition. Return postage is covered by the customer except in the case of faulty items.